Delighting Your Customers: Keep your customers coming back, time and time again
by Susan Nash,Derek Nash
ISBN 13: 9781857035964
Format: Paperback (160 pages) Publisher: How To Books Published: 01 Feb 2001
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Exceeding Customer Expectations: Find Out What Your Customers Want - and Give Them Even More (How to Books (Midpoint))
by Susan Nash, Derek Nash
ISBN 13: 9781857035643
Format: Paperback (208 pages) Publisher: How To Books Ltd Published: Feb 2000
Deliver Outstanding Customer Service: 2nd edition: Gain and Retain Customers and Stay Ahead of the Competition (How to Gain and Retain Customers and Stay Ahead of the Compe)
ISBN 13: 9781857037838
Format: Paperback (240 pages) Publisher: How To Books Ltd Published: 01 May 2002